Prize Homes and Cars

Current Prize Draws

• Prize Home Draw 478 FAQs: Richmond
• Prize Home Draw 478 FAQs: Mudgeeraba
• Prize Home Draw 477 FAQs: Mermaid Waters

General

• How do you allocate tickets?
• Why do you not have a Western Australia Permit?
• How many tickets are available for sale each draw?
• Where do I find draw results?
• Can the winner take cash instead of the advertised prize?
• How does MultiChance work?

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My Donations

• How to access my donation tax statements

Car Draws

• What would happen if an International winner were to win the Prestige Car draw?
• Why do you offer expensive cars? Why can't it be something cheaper?
• Why don't you have a Gold option with the Prestige Car Draw?
• Does the Prestige Car Prize come with insurance?
• Prestige Car Draw
• How many Car Draws do you run per year?

Prize Home Draws

• Why are yourtown's tickets $15 and other charities' tickets cheaper?
• How many winners keep the Prize Homes?
• Are Prize Homes built by yourtown or purchased?
• If the Prize Home closes at 5pm AEST on close day, how long do I have to purchase tickets on the phone or internet?
• If First Prize is an optional property, do you provide flights/accommodation?
• What are the odds of winning First Prize?

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myplace

• How frequently will my credit/debit card be debited?
• Joining myplace
• Cancel myplace membership

Gifts

• How do I purchase gift tickets?
• What happens if I win a gift voucher?

Tickets

• How can I pay for a ticket?
• Tickets not received
• Did my ticket purchase go through?

My Account

• I am unable to view yourtown emails and e-tickets properly
• What is my responsibility as a myplace member?
• How can I find out more about the Privacy Policy?
• I want to close my account
• Update my details
• How can I change my communication preferences?

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