Tickets not received

Please allow up to 24 hours for the email to come through. Depending on your email provider security settings, your e-tickets may have been filtered to the SPAM or JUNK folder. Adding tickets@yourtown.com.au and yourtown@yourtown.com.au to your contact list will ensure all future tickets are delivered successfully to your inbox. 

If you still haven’t received your ticket/s, please contact our Customer Experience Team on 1800 555 079 - they're open Monday - Friday between 8am - 8pm, and Saturday & Sunday between 8am - 5pm.

Remember, you can view your ticket numbers at any time by logging into your online account.

You can also leave a comment below and our team will endeavor to get back to you as soon as possible.