Our tickets & promotional emails are sent in an image format. To ensure privacy and security some hosts (Outlook, Gmail, Hotmail etc) will prevent images from being downloaded. To resolve this issue, you may need to change the security settings within your host account to allow images to be displayed.
Please also be aware that when attempting to download or view your tickets, they’ll appear in a pop-up screen. You may again need to check your security settings to allow pop-ups.