What is my responsibility as a myplace member?

When you sign up to become a myplace member, you are entering into an agreement for yourtown to make automated payments from your nominated account at the beginning of each draw (for example, if you agree to purchase one House ticket each draw, $15 will be deducted from your nominated bank account around the time of the draw opening). This is considered by the Australian Payments Clearing Association as a recurring payment arrangement.

Under a recurring payment agreement it is your responsibility to manage your account and notify yourtown when your card details change - including a change of card number and/or change of card expiry date. The expiring of the credit card does not automatically cancel the regular payment agreement and you must still contact yourtown directly to cancel your myplace membership.

Here are the ways you can update your account details or cancel your myplace membership:

Online: yourtown.com.au/account

Email: [email protected]

Phone: 1800 555 079 or 07 3368 1444